
Refund Policy
Effective Date: April 30, 2025
Our Commitment to Your Satisfaction
At Website Design Agency (WebsiteDA.com), our primary goal is to deliver a final product that you are completely happy with and that achieves your business objectives. We are dedicated to working collaboratively with you throughout the entire design and development process to ensure the results meet or exceed your expectations. Your satisfaction is the measure of our success.
Why We Cannot Offer Refunds
Due to the nature of the custom services we provide, we maintain a strict no-refund policy. We want to be transparent about why this is necessary.
When a project is initiated and a payment is made, we immediately begin allocating significant resources. This includes:
- Dedicated Personnel Time: Our designers, developers, project managers, and strategists dedicate their time and expertise to your project from day one.
- Software and Resource Costs: We incur costs for software licenses, third-party tools, and other resources required to create your custom solution.
- Opportunity Costs: By scheduling your project, we are booking our team’s time and foregoing other potential projects.
Because these resources are committed upfront and the work performed is tailored specifically to your business, it is impossible for us to recover these costs or “return” the services rendered. For these reasons, all payments, including initial deposits and milestone payments, are non-refundable once work has commenced.
Our Promise to You
While we cannot offer monetary refunds, we are fully committed to ensuring you are satisfied with the outcome of our work. If at any point you have concerns about the project’s direction or a specific deliverable, we urge you to communicate with us immediately.
We promise to:
- Listen carefully to your feedback and concerns.
- Work diligently to address any issues and make necessary revisions as outlined in our Service Agreement.
- Remain transparent and communicative throughout the entire process.
Our partnership is built on trust and a shared goal of creating an exceptional digital product for your brand.
Contact Us
If you have any questions about our Refund Policy or any other aspect of our services, please do not hesitate to contact us.
Website Design Agency (WebsiteDA.com), Client Services Team Email: help@websiteda.com Website: https://websiteda.com